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Your question concerns the delivery of your order?

Lively® is committed to responding quickly to your request. Together we will find answers to your questions.
Si you have a question about the delivery of an order, we invite you to track your order via this link :

Store schedule

Monday: 10:00-18:00
Tuesday: 10:00-18:30
Wednesday: 10:00-18:30
Thursday: 10:00-18:30
Friday: 10:00-18:30
Saturday: 10:00-18:30
Sunday : Closed (except during the holidays)

Our email address :
Phone : +33 1 88 55 00 03

Customer support

We provide professional after-sales service from Monday to Friday from 8am to 6pm.

Secure payment

We use the latest SSL encryption technology to secure your payments

Home delivery

Receive your order in 8 to 12 days at your home & follow your order in real time

Satisfaction guaranteed

We offer a 14 day money back guarantee on all our products